Telford Steam Railway
  • Home
  • OUR RAILWAY
    • About Us >
      • Vision and Mission statements
    • Latest News
    • Make a donation to the railway
    • 5619 100th ANNIVERSARY APPEAL
    • Videos
    • History
    • Facilities
    • Our Rolling Stock >
      • No longer at Telford Steam Railway
  • THE POLAR EXPRESS™ Train Ride
    • Home
    • PEX 2026 Early Access
    • Accessibility
    • The Experience
    • FAQ's
    • 2026 Dates, Times & Prices
    • Polar Express Terms and Conditions
    • Arrival to the Event
    • Group Bookings
    • Joining the Team >
      • Supporting Staff
  • PLANNING YOUR VISIT
    • Our Next Running Day
    • Getting to us
    • Accessibility
    • What to see and do
    • Timetable and Fares >
      • KIDS FOR A QUID in 2025
      • Discounts and Special Offers
    • Loco Roster
    • Dining Services
    • Telford Town Tramway
    • Experiences
    • Where to Stay
    • FAQ | Frequently Asked Questions
  • Events 2026
    • Easter Egg Hunt
    • Cream Tea Special
    • Fish & Chip Special
    • Exotic Express
    • Teddy Bears Picnic
    • Classic Transport Day
    • Pirates & Princesses
    • Model Railway Exhibition
    • 1940s Weekend
    • Murder Mystery
  • Contact us
  • Support Us
    • Membership
    • Becoming a Volunteer
    • Easy Fundraising
    • T&W Community Lottery
  • Leave a Review
  • ONLINE STORE
    • Tickets
    • Freight Stop Gift Shop

SUPPORTING STAFF ON THE POLAR EXPRESS™ TRAIN RIDE

The Polar Express is a children’s book written and illustrated by Chris Van Allsburg that was later adapted into the 2004 Motion Picture featuring Tom Hanks. Our supporting staff are there for our customers throughouth their time at our site, whether that be working in catering, retail and customer services, or behind the scenes with our facilities team. We request that all staff be 16 years or older (unless stated otherwise) and must be available from the 18th Nov to the 23rd of December.
Hours may be flexible depending on position and role.

- SUPPORTING STAFF -
Catering Assistant

​Are you interested in working as part of the catering team at the Polar Express Train Ride at Telford Steam Railway?

We are currently looking for team members to join our team and assist with the operating of our café and waffle stand from mid-November throughout December. This will involve a variety of tasks including serving customers, producing waffles to order and general cleaning of the catering area.

The ideal candidate would have previous experience in a catering environment with Level 1 food hygiene. This is not required.

Days of work are Tue-Sun. Hours 13:30-20:30 (approx) Pay rate from £12.25.
​(Part-time and Full-time positions available)


Please fill out the form below to apply.
Picture
Picture

Retail Team Member

Are you interested in working as part of the retail team at the Polar Express Train Ride at Telford Steam Railway?

We are currently looking for team members to join our team and assist with the smooth running of our Polar Express Event from mid-November throughout December. This will involve a variety of tasks including providing support for customers, serving customers at our tills, restocking shelves and keeping the overall retail area in a clean and tidy condition.

No prior skill set required.

Days of work are Tue-Sun. Hours 15:00-21:00 (approx) Pay rate from £12.25.
(Part-time and Full-time positions available)


Please fill out the form below to apply.
Picture

Customer Services Assistant 

We are looking for some friendly faces to join our Customer Services team during THE POLAR EXPRESS Train Ride Experience this year.

Our Polar Express Event operates from mid-November throughout December. This will involve a variety of tasks including checking-in customers upon arrival, selling a limited range of goods, providing customer support, keeping nearby areas topped up with supplies.

​
No prior skill set required.

Days of work are Tue-Sun. Hours 14:00-20:00 (approx) Pay rate from £12.25.
(Part-time and Full-time positions available)


Please fill out the form below to apply.

Cleaner

We are looking for a full time cleaner to join our Polar Express operations in 2025.
This role would include keeping the site to a satisfactory level of cleanliness, keeping toilets stocked up will consumables throughout the day, emptying bins where required and support on-train staff with pre and post train cleaning.
The person applying for this role should strive for all of our passengers to have the best experience, by keeping the site tidy and having a passion for their work.

​No prior skill set required.

Days of work are Tue-Sun. Hours 14:00-22:00 (approx) Pay rate from £12.50.
(Full-time positions preferred, part-time could be possible)


Please fill out the form below to apply.

Facilities Team Member

We are looking for somebody to support our train preparation during our busy Festive Period.
This role would involve, preparing the train (hoover through), ensuring stock levels are adequate for the day ahead onboard the train, checking the train is fully stocked for the upcoming day, moving supplies to the platform in preparation for use.

This job is ideal for somebody who is looking to pick up a few hours of hours work everyday throughout the festive period.

No prior skill set required.

Days of work are Tue-Sun. Hours 10:00-12:30 (approx) Pay rate from £12.25.

Please fill out the form below to apply.

APPLICATION

Please complete the below form to apply for Supporting Staff roles

    Your Details


    Your Application

    In order to process you through the first application process we require the following: A CV and Which job role you are applying for

    Max file size: 20MB

    Consent and Terms


    ​I agree to THE POLAR EXPRESS™ Train Ride at Telford Steam Railway, the Telford Horsehay Steam Trust and TSRE21 Ltd holding the information submitted to process my application. THE POLAR EXPRESS™ Train Ride at Telford Steam Railway, the Telford Horsehay Steam Trust and TSRE21 Ltd also have my permission to hold details submitted for future events / roles as they become available. I understand I can contact THE POLAR EXPRESS™ Train Ride at Telford Steam Railway, the Telford Horsehay Steam Trust and TSRE21 Ltd at any point to have my personal information removed.
Submit
THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s24). THE POLAR EXPRESS™ Train Ride at Telford Steam Railway event is operated and managed by TSRE21 Limited Registered in England and Wales. Company Number 13431599, on behalf of the Telford Horsehay Steam Trust Company Number 01970570
Picture
THE OLD LOCO SHED,
​BRIDGE ROAD,
HORSEHAY,
TELFORD,
​SHROPSHIRE,
TF4 2NF
THIS SITE IS OPERATED BY VOLUNTEERS OF THE TELFORD STEAM RAILWAY © 2026. ALL RIGHTS RESERVED
​

TELFORD STEAM RAILWAY IS THE TRADING NAME OF THE TELFORD HORSEHAY STEAM TRUST COMPANY LIMITED
REGISTERED CHARITY NO. 1003150 | REGISTERED COMPANY NUMBER 01970570

CONTACT US | ACCESSIBILITY | TICKETS
Picture
  • Home
  • OUR RAILWAY
    • About Us >
      • Vision and Mission statements
    • Latest News
    • Make a donation to the railway
    • 5619 100th ANNIVERSARY APPEAL
    • Videos
    • History
    • Facilities
    • Our Rolling Stock >
      • No longer at Telford Steam Railway
  • THE POLAR EXPRESS™ Train Ride
    • Home
    • PEX 2026 Early Access
    • Accessibility
    • The Experience
    • FAQ's
    • 2026 Dates, Times & Prices
    • Polar Express Terms and Conditions
    • Arrival to the Event
    • Group Bookings
    • Joining the Team >
      • Supporting Staff
  • PLANNING YOUR VISIT
    • Our Next Running Day
    • Getting to us
    • Accessibility
    • What to see and do
    • Timetable and Fares >
      • KIDS FOR A QUID in 2025
      • Discounts and Special Offers
    • Loco Roster
    • Dining Services
    • Telford Town Tramway
    • Experiences
    • Where to Stay
    • FAQ | Frequently Asked Questions
  • Events 2026
    • Easter Egg Hunt
    • Cream Tea Special
    • Fish & Chip Special
    • Exotic Express
    • Teddy Bears Picnic
    • Classic Transport Day
    • Pirates & Princesses
    • Model Railway Exhibition
    • 1940s Weekend
    • Murder Mystery
  • Contact us
  • Support Us
    • Membership
    • Becoming a Volunteer
    • Easy Fundraising
    • T&W Community Lottery
  • Leave a Review
  • ONLINE STORE
    • Tickets
    • Freight Stop Gift Shop