© Rachel Duncan
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We aim to provide access for all our visitors where we can, and to welcome everyone to our railway irrespective of age, gender or any physical, intellectual, or sensory impairment.
Our volunteers are always happy to provide help and assistance whenever they can. Please take a little time to review the advice given below. |
SPRING VILLAGE STATIONThis is where our ticket office, shop and free car park (gravel) is located. Access to the station platform and booking office/shop is wheelchair friendly.
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LAWLEY VILLAGE STATIONPublic access to the station is via a gravel path up a shallow slope.
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HORSEHAY & DAWLEY STATION
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Access to this station is down a steep, paved ramp from road level.
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RAILWAY HOUSE MODEL RAILWAY EXHIBITIONAccess is via a narrow door and a step. |
FURNACES TEAROOMAccess is level. |
ONBOARD FACILITIES AND ACCESSIBILITY
On the standard gauge railway, the heritage coaches do have wheelchair access at the rear of the train through the double-doors. We can accommodate wheelchairs that are within the dimensions prescribed in government regulations covering public transport (700mm wide by 1200mm long). Our 'Pacer' units are also wheelchair accesible.
The Telford Town Tramway currently isn't wheelchair accessible and requires a step-up from the platform to board.
The train crew and station staff will be happy to assist passengers in wheelchairs if required.
The Telford Town Tramway currently isn't wheelchair accessible and requires a step-up from the platform to board.
The train crew and station staff will be happy to assist passengers in wheelchairs if required.
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PUSHCHAIRS & BUGGIES
Pushchairs & Buggies can be accommodated on our trains but must be stored in the rear of the train when travelling. It may be necessary to fold these items during busy periods or at the Guard’s discretion.
DOGS
We do allow dogs on our trains but politely remind passengers that they are not allowed on the seats at all times.
Assistance dogs are allowed to accompany their owner in all areas of the site.
Assistance dogs are allowed to accompany their owner in all areas of the site.
ACCESSIBLE AREASParking
Free car parking is available at Spring Village station (TF4 2NF). The car park is flat, but the ground is uneven. There are no designated parking bays. There is no parking available at Railway House or the Furnaces Tea rooms. There is no car parking available at Lawley, and Horsehay and Dawley Stations Waiting Rooms Waiting rooms are available at Spring Village (not Wheelchair accessible), and Horsehay and Dawley stations (Wheelchair accessible) Toilets Toilets with full accessibility are available at the Spring Village station site. Toilets are also available at Railway House (not wheelchair accessible) Due to the age of our coaching stock, we cannot offer toilet facilities on our trains, and we ask that visitors take this into account when travelling with us. The return journey is around 50 minutes. |
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