Group Bookings - Terms, Conditions & Contact:

We welcome enquires from anyone wishing to make a group booking on the POLAR EXPRESS™ train ride at Telford Steam Railway and groups of  32 or more people are advised to contact us to make a booking.
    Please state the date and time you would like to book along with how many seats you would like to book and if you require standard or premium class seating. Group bookings must be 32 or more people.
    Additional seating for any booking greater than 32 will be in blocks of 4 seats.
                 Thus bookings are 32, 36, 40, 44, 48, 52, 56, 60 and 64
    The maximum number of seats per coach is 64 and there are four coaches per train.
                 Thus bookings greater than 64 will be spread over two or more coaches

    A non refundable deposit of 50% will be required for all group bookings.
    All group bookings must be paid for within 14 days, (unless otherwise agreed).
    Any bookings not fully paid for within the agreed time will be cancelled and the tickets released and placed on general sale.

    *Please Note* Following the 16th August, after tickets have released on General Sale, it will be highly unlikely that you will be able to make a group booking due to the popularity of the event. Please ensure you contact us prior to this date.
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    We offer seating for Adults, Children and Adults with a Child under 2 on their lap
THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s21). THE POLAR EXPRESS™ Train Ride at Telford Steam Railway event is operated and managed by TSRE21 Limited, Registered in England and Wales. Company Number 13431599. VAT Number 266128302, on behalf of the Telford Horsehay Steam Trust Company Number 01970570