Booking Terms and Conditions

(See notes below for definitions)

1. Candidates must be between the ages of 18 & 75 years, fit and in reasonable health, i.e. able to climb from ground level via vertical steps onto the footplate. Candidates with any disability should contact the Driver Experience Manager before booking.
2. All Driver Experiences Courses are offered subject to availability.
3. Whilst every effort will be made to adhere to the published course content, this may be affected by the weather and stock availability on the day.
4. Bookings are considered to be confirmed only when a.) Full payment has been credited to the Railway's bank account and b.) An agreed date has been sent to the candidate in writing by the Driver Experience Manager.
5. A refund of 90% will be given for cancellations of bookings if made at least 28 days prior to course date. No refund will be given if less than 28 days notice is provided, unless supported by medical evidence. All refunds will be paid to the purchaser.
6. Whilst every effort will be made to accommodate requests to change course dates after confirmation; the railway reserves the right to request an administration charge of £20.
7. Should the Railway cancel the course a full refund will be given to the purchaser or an acceptable alternative date offered to the candidate.

Notes

1. The "candidate" is the person who will be undertaking the course.
2. The "purchaser" is the person who is paying for the course.
3. The "Railway" is the Telford Steam Railway.

Printable copy of this page.

Return to How to Book.

Telford Steam Railway website - Conditions of Use

| |